Beginning in January 2023, the collection process for past due Bluffdale utility accounts is changing. If you become delinquent on your utility account, please be aware of this new policy.
We will no longer be hanging 24-hour notices on doors. If the balance is not paid by the 25th due date, you will incur a late penalty and will be sent a one-time notice around the 5th of the following month informing you that your account is past due. You will have until the 20th to pay the full balance.
If the balance remains unpaid on the 20th, water services will be disconnected without further notice and a $110 fee will be assessed. Water services will not be restored until the total balance (past & current) is paid in full.
Once the delinquent notice is sent, if the payment received is returned, water will be disconnected immediately and must be paid in full IN CASH, before the water is restored.